HOW DOES ORDER EATS WORK?

So how do your customers order and how do your receive them?

1. Join Order Eats ​

Firstly, setup an Order Eats Online Store.

It's absolutely free! 
Contact us with all your Store details or click the button below and we will setup your store.

Once we setup your store, you can then input the menu yourself or we can set-it-up for you.

No lock-in contracts and it's free to try for 30 days!

Setup a free Online Store

TRY FREE

2. Go Live Online 

Customers start searching directly & your business starts saving immediately!

Give your customers the option to now order directly to your business from Google Business, Facebook, Instagram. 

If you have signed up for a customized website and/or app we will have that ready for you.

Customers browse your online store,  place orders  and your business receives orders.

Receive free online orders for 30 days! If you don't like us, don't continue. Obligation free!

Customers order direct, You Save!

START SAVING

3. Start receiving Online Orders 

Go live online & start saving!

You can use existing standard equipment to receive orders or you may purchase everything from us.

Start receiving orders on via email, docket, dashboard console, order management app...
  • Customers browse your online store
  • Place orders
  • Your business receives the orders
  • Order is made ready
  • Payment is received instantly!

No commissions, straight from Customers to your business account.

Receive orders anywhere!

SIGN UP - FREE

HOW DOES ORDER EATS WORK?

So how do your customers order and how do your receive them?
  1. 2. Customers Directly Order via your Website or App
    2. Customers Directly Order via your Website or App
  2. 4. Customers order directly from your menu
    4. Customers order directly from your menu
  3. 1. Customers use any device - Mobile, Tablet or Computer
    1. Customers use any device - Mobile, Tablet or Computer
  4. 5.Your business gets the notification - print or email or via the Direct App
    5.Your business gets the notification - print or email or via the Direct App
  5. 6.Customers make payment - Cash, Eftpos or Online
    6.Customers make payment - Cash, Eftpos or Online
  6. 7.Your business prepares the order
    7.Your business prepares the order
  7. 8.Customers arrive for the pickup/dine-in or food is delivered
    8.Customers arrive for the pickup/dine-in or food is delivered
  8. 3. Customers can view location, opening hours, menu, social...
    3. Customers can view location, opening hours, menu, social...
Join Order Eats

RESPONSIVE WEBSITES AND APPS 
Mobile friendly Websites - Apps for both Andorid and iOS Operating Systems

YOUR CUSTOMERS ORDER DIRECTLY FROM YOUR WEBSITE, GOOGLE, FACEBOOK OR INSTAGRAM.​​

YOUR BUSINESS RECEIVES ORDERS  & PAYMENT DIRECTLY.​​ CASH, EFTPOS, PAYPAL & ONLINE PAYMENT.

START ORDER EATS NOW FOR FREE

WHY BUSINESSES LOVE ORDER EATS?
Why become an Order Eats Venue? What are the benifits?

  1. Accept orders with existing equipment - Mobile, POS and Printer*
    Accept orders with existing equipment - Mobile, POS and Printer*
  2. Showcase Customer Reviews
    Showcase Customer Reviews
  3. For Restaurant Setup - accept Reservation/Booking
    For Restaurant Setup - accept Reservation/Booking
  4. Let customers make Pre-orders for Dine-in joints
    Let customers make Pre-orders for Dine-in joints
  5. Choose Dine-in, Pickup or Delivery*
    Choose Dine-in, Pickup or Delivery*
  6. Display product with photos or as list
    Display product with photos or as list
  7. Offer Specials, Deals, Discounts, Coupons and Vouchers
    Offer Specials, Deals, Discounts, Coupons and Vouchers
  8. Detailed info on Menu, Address, Opening-hours, Social Media...
    Detailed info on Menu, Address, Opening-hours, Social Media...
  9. Direct Google Maps integration - provide ETA
    Direct Google Maps integration - provide ETA
  10. Guest Check - in/out Option
    Guest Check - in/out Option
  11. Customers can order via Mobile, Tablet or PC
    Customers can order via Mobile, Tablet or PC
  12. Secure Facebook, Google+ Sign in/up Option
    Secure Facebook, Google+ Sign in/up Option
  13. Secure encrypted data protection - customer info
    Secure encrypted data protection - customer info
  14. Complete Menu Setup - Categories, Products, Add-ons, prices, options...
    Complete Menu Setup - Categories, Products, Add-ons, prices, options...
  15. Weekly Specials, offers and deals
    Weekly Specials, offers and deals
  16. Accept Payments Online, COD or in-store EFTPOS - Daily*
    Accept Payments Online, COD or in-store EFTPOS - Daily*
  17. Detailed choice - charge based on size, add-ons and ingredients
    Detailed choice - charge based on size, add-ons and ingredients
  18. Reporting - Order History, Daily sales, totals, trend...
    Reporting - Order History, Daily sales, totals, trend...
  19. Real-time Order Confirmation - Digital or Print
    Real-time Order Confirmation - Digital or Print
  20. Access your online store anywhere-anytime
    Access your online store anywhere-anytime
  21. Local business supporting Local Businesses
    Local business supporting Local Businesses
Join Order Eats

WHY YOUR CUSTOMERS LOVE ORDER EATS?
Why more and more customers order through Order Eats? What are the benifits?

  1. Signed-up Customers can view and reorder previous orders
    Signed-up Customers can view and reorder previous orders
  2. Customer can share their wonderful experiences at venue
    Customer can share their wonderful experiences at venue
  3. Customers can make an online Reservation/Booking
    Customers can make an online Reservation/Booking
  4. Customers can Pre-order food for Eat-ins
    Customers can Pre-order food for Eat-ins
  5. Customers can Dine-in, Pickup or pay for Delivery*
    Customers can Dine-in, Pickup or pay for Delivery*
  6. Customers can pre-order their meal and pre-pay to jump the Que
    Customers can pre-order their meal and pre-pay to jump the Que
  7. Customers get real-time Offers, Specials, Deals, Discounts, Coupons and Vouchers
    Customers get real-time Offers, Specials, Deals, Discounts, Coupons and Vouchers
  8. All info in one spot- Menu, Address, Opening-hours, Social Media...
    All info in one spot- Menu, Address, Opening-hours, Social Media...
  9. Customers can get Google Maps direction to your business
    Customers can get Google Maps direction to your business
  10. Guest Check - in/out Option
    Guest Check - in/out Option
  11. Customers can order via Mobile, Tablet or PC - App/Website
    Customers can order via Mobile, Tablet or PC - App/Website
  12. Secure Facebook, Google+ Sign in/up Option
    Secure Facebook, Google+ Sign in/up Option
  13. Secure encrypted data protection - customer info
    Secure encrypted data protection - customer info
  14. Complete Menu Setup - Categories, Products, Add-ons, prices, options...
    Complete Menu Setup - Categories, Products, Add-ons, prices, options...
  15. Weekly Specials, offers and deals
    Weekly Specials, offers and deals
  16. Flexible payments options Online, COD or in-store EFTPOS - depending of Store setup
    Flexible payments options Online, COD or in-store EFTPOS - depending of Store setup
  17. Customers can customize their order- size, add-ons, allergens and ingredients
    Customers can customize their order- size, add-ons, allergens and ingredients
  18. Reporting - Order History, Daily sales, totals, trend...
    Reporting - Order History, Daily sales, totals, trend...
  19. Real-time Order Confirmation - Digital, email or SMS
    Real-time Order Confirmation - Digital, email or SMS
  20. Locals supporting locals
    Locals supporting locals
  21. Easy to use - Websites and Apps
    Easy to use - Websites and Apps
Join Order Eats

FrabPOS DIRECT ORDER MANAGEMENT APP
Download the free "FrabPOS Direct" quick orders management app in the Android Google Play Store or the iOS App Store

Order Eats Partner Account?
You can download and install the Free FrabPOS Direct - quick order management app to accept, update, decline, confirm and complete orders that come through your Order Eats Online Ordering Platform.
  • If your an Andorid smart phone user simply go to the Google Play Store, Search for FrabPOS Direct, Install it on your smart device, login with your Order Eats business username and password and your all set!
  • If your an iPhone user simply go to the iOS App Store, Search for FrabPOS Direct, Install it on your smart device, login with your Order Eats business username and password and your all set!

FREQUENTLY ASKED QUESTIONS 
Some of the most common questions regarding using the Order Eats Platform for taking online orders

  1. 1
    Do we need to have internet connection?
    Yes you will need internet to receive orders - you will receive orders via Order Eats dashboard, App Notification, email and/or even SMS. However, if you don't have internet in your shop, you can use a smart phone's 4G to receive orders.
  2. 2
    What hardware do I need to start taking orders?
    The Order Eats platform is designed to utilize minimum resources. Most existing POS connected to the internet will let you start. You can print orders via the dashboard on most thermal printers. Alternatively, via the FrabPOS Direct Order Management smart phone App.
  3. 3
    Do I need a Website?
    No, not necessarily. If you have one, you can include an Order Online button and customers can directly order from your existing website. Your customers can order directly from Google my business, your business Facebook and Instagram Page. Alternatively, we can build customized website for your business.
  4. 4
    How do I receive payments?
    Depending on how you would like to receive payments, Order Eats supports In-store Cash/ Eftpos payment and secure SSL Online Payments. When customers pay online, the payment amount is transferred directly to your bank account via Stripe Payment Processor.
  5. 5
    Are there any contracts?
    No there are no lock-in contracts. After the 30 day free trail, you can choose to continue with Order Eats. If it provides your business value, you may choose to continue with Order Eats. Depending on what price plan you sign-up to, you pay fixed monthly fees and standard SMS charges.
  6. 6
    Who sets-up the store and Menu?
    We open the online store for you for free and you can input the menu yourself if you would like for no charge and start receiving orders for free for 30 days. Alternatively, if you would like professional menu setup, we can do the entire process for you.
  7. 7
    We've already got Online with large players?
    Great, slowly but surely you can divert all your Customers from the shared online ordering pool to your dedicated Order Eats Online Ordering Website. You can start receiving direct orders via Google my business, your direct website and via your Facebook and Instagram Pages.
  8. 8
    Is there any price involved or Ongoing fees?
    Absolutely! Just like you are running a local business, we are running a business too. However, Order Eats was created to help local small businesses receive direct online orders without paying any commissions for the hard-work your business puts in. We charge a fixed monthly fee to use our platform depending on the number of orders you anticipate.